Privacy Statement

Last edited: 4/4/2018

This Privacy Statement is provided on behalf of Allstate Insurance Company (the “Company”) and applies to the web content and optional communications provided by the Company. We would like to explain how we collect, use, and share the information we obtain about you in the course of doing business.

Website Content & Optional Communications

We use internal resources and also work with different affiliated and unaffiliated companies in order to provide you with a variety of educational content including:

  • Information within the website.
  • Emails from this Company with information on the topic of data privacy, data security or other digital protection subject matter.
  • Text messages with either time-sensitive or mobile-related information on the topic of data privacy, data security or other digital protection subject matter.

These communications may include promotional messages about products or services offered by the Company related to the topics specified. You will have the option to opt out of the emails or text messages within each communication.

Some of the content may be provided by or sourced from other providers, however this privacy policy describes the data practices of the Company related to the Application, including how we share information with these service providers, affiliates and other third parties. Third parties may use information they receive in accordance with their own privacy policies. The Company is not responsible for and does not control the policies or practices of third parties. Therefore, please familiarize yourself with the privacy policies of those entities for more information on how they may use and share your information.

Personal Information and Other Information We Have and Where We Get It

We collect information directly from you if you choose to provide it.

Personal information we collect may include:

  • Basic identity data, such as your name, phone number, and email address(es);
  • Yes/no indication of whether or not you are an Allstate insurance customer
  • A log of your use of the Application platform.

We also collect other information in a form that does not, on its own, permit direct association with any specific individual. Examples of other information that we collect include:

  • Mobile device information, such as, unique device identifier, browser type, mobile service provider, the state of your device, and other operating system data available to the website.
  • Analytics information and other information about how you use the website, such as how often you use it, referring and exit page, clickstream data, the events that occur within the website, aggregated usage, website performance data, and the source from which you clicked or accessed this website.

We may link the analytics information, including device identifiers, to any personal information you submit within the application.

If we combine personal information with the other information we collect, the combined information will be treated as personal information for as long as it remains combined.

How We Use Your Information

We will use your personal information to provide you the information and services you have requested as described above.

We use both your personal information and the other information we collect to provide and improve the products and services that we and our service providers offer, as well as for statistical analysis and other data analytics capabilities. We may also use your information to prevent and deter fraud or misuse of our and our affiliates’ products and services and as required by law.

We will use your information to help solve technical issues that you have using the application.

How We May Share Your Information

We will share your personal information with service providers to provide you with the services available through the website. For example, we may pass on certain contact information such as your name, email address and phone number to a service provider, so it will be able to deliver the communications and better respond to your inquiry.

Other than the service providers providing the Application services as described above and as otherwise described in this section, we do not share your personal information with unaffiliated third parties, without aggregating and/or anonymizing it first. This means that we will take steps to alter that personal information such that it can't reasonably be used to identify you or relate the information back to you.

When information is anonymized, the information will no longer reference or be linked directly to you by your name, account number, address, or unique vehicle or device identifier. We may share aggregated and/or anonymized information with unaffiliated third parties so that they may perform data analysis, store or process information for us, or otherwise help us operate our business.

If personal information is shared with any service providers, we require these service providers to protect your information in accordance with our information security policies.

As required by law, we may disclose information to third parties pursuant to legal process, and all information collected may be deemed discoverable by third parties. We may be legally required to provide the information to third parties and their legal counsel.

We may also share personal information to protect our rights, property or legal interests, including to enforce our End User License Agreement, or as part of a merger, acquisition, divestiture or other corporate reorganization.

How You Can Review and Correct Your Personal Information

You can request to review the personal information collected by us. We will make our best effort to provide you with the requested information and allow you the opportunity to correct any inaccurate information. Please note we may not be able to provide information relating to investigations, claims, litigation, and other matters.

Please send requests to:

Allstate Insurance Company
Customer Privacy Inquiries
P.O. Box 660598
Dallas, TX 75266-0598
or email us at

If you no longer wish to receive certain email communications from us, you may opt-out by following the unsubscribe link located at the bottom of each communication or by contacting us at the e-mail address listed above.

Information Security

We use a variety of physical, technical and administrative security measures that help to safeguard your information from loss, misuse, and unauthorized access, disclosure, alteration, destruction or theft. It is important to keep in mind, however, that no security measures are absolutely effective.


We store personal information for as long as necessary for us, our affiliates or service providers to provide products or services to you and others, to comply with legal obligations, or to administer any product or service. Your personal information is stored on servers and retained by or on behalf of us.

Changes to the Privacy Statement

We may modify our privacy statement from time to time. Please take a look at the revised date at the top of this page to see when this privacy statement was last revised.